Insights & updates
Engineering notes, product releases, and lessons from building software that ships.
-
Why Most AI Projects Fail at Integration (And How to Make Sure Yours Does Not)
The AI model is rarely the reason a project fails. Organisations invest heavily in selecting the right foundation model, fine-tuning on proprietary data, and…
-
AI Integration With Salesforce, SAP, and Microsoft 365: What You Need to Know
The three platforms that run more enterprise operations than almost any others, Salesforce, SAP, and Microsoft 365, were not built with AI at their…
-
How to Integrate AI Into Your Existing Business Software Without Breaking Everything
Most organisations evaluating AI today are not starting from scratch. They have CRMs, ERPs, databases, internal tools, and customer-facing applications that took years to…
-
RAG vs Fine-Tuning: How to Choose the Right Approach for Your LLM Project
If you are planning an LLM project and have spent any time researching implementation approaches, you have almost certainly encountered retrieval-augmented generation and fine-tuning…
-
How to Build a Custom LLM for Your Industry Without Spending a Fortune
The perception that building a custom large language model requires the budget of a technology giant has prevented a significant number of organizations from…
-
Fine-Tuning vs Prompt Engineering: Which One Does Your Business Actually Need?
When a business decides that a large language model is the right tool for a specific use case, the next decision is often more…
-
How to Build an AI Agent That Integrates With Your Existing Business Systems
An AI agent that operates in isolation from your existing business systems is not an operational tool. It is a demonstration. The value of…
-
What Is an AI Agent and How Is It Different From a Chatbot or Automation Tool?
The terminology around AI has a consolidation problem. Chatbots, automation tools, AI agents, and agentic systems are being used interchangeably in vendor materials, conference…
-
How Agentic AI Is Changing Enterprise Operations in 2026
The most significant shift in enterprise technology in 2026 is not a new model, a new platform, or a new capability in isolation. It…
-
Agentic AI vs Traditional Automation: What Is the Difference and Which Do You Need?
Every technology investment decision a CTO or business leader makes carries an opportunity cost. Choosing the wrong tool for a process automation problem does…